Complaint Investigation Report

CONTINUED...While conducting interviews, staff and residents were reminded of importance of timely and accurate personal inventory.

During 10 day inspection visit conducted on February 28,2024, as LPA Quiroz was walking out of the facility, R1 approached LPA Quiroz stating "I found my watch." LPA Quiroz observed resident to be wearing a watch white in color. LPA Quiroz inquired where R1 had located the watch, R1 replied "My closet." During the course of the investigation, R1 denied missing money, clothes, jewelry, ring and or necklace.

Therefore based on the preponderance of evidence gathered through interviews and observations conducted by LPA Quiroz, the allegation that the "Facility failed to safeguard resident's property" is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. This agency has investigated this complaint.

No deficiencies cited during today's visit.

An exit interview was conducted with (AD) Patty Osuna and (ADA) Alexis Jones and a copy of this report and LIC 811-Confidential names were provided at exit.