Complaint Investigation Report

but was denied due to the low staging of wounds. Administrator states wounds are stage 1 but there is no staging in any medical paperwork. Four out of four staff indicate turning resident and applying topical creams. Facility paperwork indicates creams were being applied to resident. LPA observed pillow configuration for R1's wheelchair. Based on multiple interviews conducted and documents reviewed, there is not enough evidence or corroborating information to support the allegation. Therefore, the allegation is deemed unsubstantiated, meaning that although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with Administrator and a copy of this report was emailed to Administrator.