Complaint Investigation Report

The Department conducted the investigation for the allegation that Facility failed to provide a safe environment for clients. The following are the findings. C1 had been in the facility since 2017. On admission, C1 had a medical diagnosis of mental illness. Per interviews, C1 was not compliant with medications. In multiple undocumented occasions, C1 displayed physically aggressive, or inappropriate behavior towards other clients in the community. The facility failed to provide documentation that these behavior episodes had been referred to client’s physician for appropriate level of care and management. Per file review, C1 violated several house rules of the facility on multiple occasions. The preponderance of evidence standards has been met, thus, the allegation that the facility failed to provide a safe environment for the clients is SUBSTANTIATED.

Deficiencies were observed. Citations were issued per Title 22 Division 6 of the California Code of Regulations.

LPA Marin conducted an exit interview with AD Arastoo. LPA discussed the report, deficiencies, citations, and appeal rights. LPA left copies of this report, 9099 D (Deficiency), appeal rights, and cited regulations in the facility.