Senior Care Records.

Complaint Investigation Report

Neldys Adult Residential Care Home, Garden Grove12/04/2025Licence 306004295

Census3
Date signed12/05/2025 09:06:52 AM
The inspector’s account

LPA record review revealed six staff members have signed mandated reporting documents in their files.

Based on interviews and record review, the allegation staff hit resident is therefore deemed unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted and a copy of the report was left with the facility representative.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction