Complaint Investigation Report

The facility is a level 2 facility and only has 1 caregiver working at any one time. The caregiver on duty also does the housekeeping and cooking. During the inspection, LPA observed urine stains on the cushions of chairs in the facility. Although AD has made some attempts to address the urination issue, insufficient progress has been made and thus the allegation that the facility is not providing an adequate level of care and supervision is substantiated.

During the course of the investigation, CCLD obtained sufficient evidence to substantiate the allegation mentioned above. The preponderance of evidence standard has been met; therefore, the above allegation is substantiated. See LIC9099D for cited deficiencies per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted and a copy of this report as well as appeal rights was left at the facility.