Complaint Investigation Report

Around that time, AD had stated that one gate is locked after 11:00PM to keep outsiders from entering the facility and the one overnight staff has the key to unlock it, but that the other gate remained unlocked. During today’s inspection, LPA inspected the facility and observed there are two gates, both on the south side. The gate on the southwest corner that leads to the front lawn had a chain and a lock on it. Per AD and the overnight staff, this gate is locked at night for security purposes. The gate on the southeast corner that leads to the front lawn also had a chain and a lock on it. AD and the overnight staff denied that this gate is locked at night. However, LPA interviewed four clients, three of whom corroborated that both gates are locked at night, which prevents both entry and exit from the facility.

During the course of the investigation, the Department obtained sufficient evidence to substantiate the allegation mentioned above. The preponderance of evidence standard has been met; therefore, the above allegation is Substantiated. See LIC9099D for cited deficiencies per Title 22 Division 6 of the California Code of Regulations. Immediate civil penalties are being assessed. See LIC421IM. An exit interview was conducted and a copy of this report and appeal rights was discussed with and provided to facility representative.