Complaint Investigation Report

During their interview, Licensee confirmed they were aware S1 called their husband and S1’s husband had arrived at the facility and told R1, "stop staring at my wife." Per Licensee, they there present at the facility and informed S1 they should not have called their husband.

Based on S1 and Licensee admission, LPA determined that staff threatened client. The preponderance of evidence standard has been met; therefore, the above allegation is found to be substantiated. Deficiencies are being cited per Title 22 Division 6 of the California Code of regulations. (See LIC9099-D).

An exit interview was conducted and copy of this report, and appeal rights were left at the facility.