Complaint Investigation Report

CONTINUED... and handling blood and other potential infectious materials following all safety precautionary measures.

During the facility inspection visits conducted on 6/5/2023 and on today’s date, LPA Quiroz observed facility staff working at the facility to be wearing pertinent Personal Protective Equipment (PPE), conducting hand hygiene, cleaning and disinfecting with use of gloves in appropriate settings as evidence by observing staff utilizing gloves when disinfecting bathroom areas, transporting trash, serving meals and while washing dirty linen and resident’s clothing items in laundry area.

Therefore, based on the preponderance of evidence gathered through interviews, observations conducted by LPA Quiroz and documentation review, the allegations that the " Staff are not following infectious control plan” is deemed UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. This agency has investigated this complaint.

No deficiencies cited during today's visit.

An exit interview was conducted with (AD) Erin Rehbein and a copy of report was provided at exit.