Complaint Investigation Report

LPA observed the resident census list with the shared room occupancies. The room where the mattresses were seen stacked has only one resident in care at this time. LPA observed a shared bedroom with one bed unoccupied and not being used. LPA observed a bed frame and box spring. LPA did not observe a mattress with an odor.

Based on information gathered during the investigation the Department is unable to ascertain if the above allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred: therefore, this allegation is deemed UNSUBSTANTIATED.

An exit interview was conducted with AD Khatera Bahadory and a copy of this report was left at the facility.