Senior Care Records.

Complaint Investigation Report

Palms Retirement Center, Fullerton07/05/2022Licence 306006071

Census110
Date signed07/05/2022 03:24:56 PM
The inspector’s account

306006071-7-5-2022-22-AS-AORZ-CJANYD-20220915105231

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/19/2022 and conducted by Evaluator Jenifer Tirre

COMPLAINT CONTROL NUMBER: 22-AS-20220419154601

Business Office Coordinator Kathleen Tamondong

Residents engaged in an altercation while in care

Licensing Program Analyst (LPA) Jenifer Tirre made an unannounced visit to the facility today and met with Business Office Coordinator Kathleen Tamondong for the purpose of delivering the findings for above allegations.

During the course of the investigation, LPA toured the facility, interviewed staff and interviewed residents as well as obtained pertinent documentation. Based on the information received from interviews, the lack of information regarding the incident, and lack of corroborating witnesses to the incident the department has found the allegation residents engaged in altercation while in care deemed UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted and a copy of this report was provided to facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction