Complaint Investigation Report
Regarding allegation: Facility instructed staff to withhold information from the Department
During interviews 6 of 6 staff members immediately denied the allegation. Multiple staff members stated they would report it to someone, if they were instructed to withhold information. LPA Haley then asked the staff members what they would do if someone asked them to do something like that and a few of the responses from staff were: I would report it to the Executive Director; I would report it to Licensing. One staff member said they would report it to the LPA.
Based on the information gathered through interviews, document review and observation, the allegations are deemed unfounded, meaning the allegations are false, could not have happened and/or is without a reasonable basis.
An exit interview was conducted, and a copy of this report was provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction