Complaint Investigation Report

LPA reviewed the resident roster dated May 15, 2025, and observed the individual was also not a resident at the facility at this time. Four out of four staff interviews conducted also confirmed that the individual has not been a resident at the facility and has not been associated to the facility in anyway. Six out of six resident interviews also confirmed that this individual has not been a resident at the facility. Based on the evidence gathered during this investigation, the complaint is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without reasonable basis. An exit interview was conducted with Administrator Gabriela Garcia and a copy of the report was provided.