Complaint Investigation Report

306006262-1-20-2026-22-AS-APAO-DQL7CH-20260122203245

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

ORANGE COUNTY RO , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/12/2026 and conducted by Evaluator Eboni Bentley

COMPLAINT CONTROL NUMBER: 22-AS-20260112091827

Regarding the allegation: Facility is dirty and unsanitary, it was alleged that the facility is not clean and sanitary for clients in care. During today’s visit, LPA conducted a tour of the inside and outside of the physical plant with PD Slaney and observed multiple common areas that were dirty and unsanitary, including walls, doors and the banister on the stairs. The kitchen counter and stove were observed dirty with food droppings that had not been picked up and sanitized, cabinets below the sink were dirty and in need of deep cleaning, and floors throughout the facility were dirty and required sweeping and moping. The outside seating areas and roof over the outdoor patio were also observed dirty and in need of cleaning.

Based on the information gathered during the investigation through record review, the preponderance of evidence standard has been met for the allegations: Facility is dirty and unsanitary is deemed SUBSTANTIATED. Deficiencies are being cited as per the Title 22, Division 6, Chapter 2 of the California Code of Regulations. See the attached LIC9099-D. An exit interview was conducted with Program Director Trevor Slaney, and a copy of this report, and the appeal rights were provided at the end of the visit.