Complaint Investigation Report

CONTINUED... Witness indicated that the facility was not involved in the information exchange and that the facility has never withheld anything requested from (R1), (R2) and Responsible Party. In addition, the investigation revealed that the responsible party for (R1) and (R2) is the only person who is allowed to make decisions for (R1) and (R2) and the only person allowed to release or have access to their information other than the facility and the doctors.

Therefore based on the preponderance of evidence gathered through interviews and documentation review, the allegations that the " Staff will not provide resident's doctor with history of care" is deemed UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. This agency has investigated this complaint.

No deficiencies cited during today's visit.

An exit interview was conducted with (AD) Geraldine Lasala-Doan and a copy of this report and LIC 811- Confidential Names were provided at exit.