Complaint Investigation Report

CONTINUED...LPA Quiroz and Ombudsman Linda Bock observed Caregiver Villanueva lock and secure disinfectants indicating "Oh, the staff forgot to lock it in the morning."

Based on the preponderance of evidence gathered through interviews and today's observations;the allegation “Residents have unsupervised access to cleaning supplies” has been met; Therefore, the allegation listed above is deemed to be SUBSTANTIATED.

The facility is being cited per Title 22, Division 6 of the California Code of Regulations. (SEE LIC 9099-D)

An exit interview was conducted with Caregiver Dolores Martillano, and a copy of this report, along with LIC9099-D, Appeal Rights, and the LIC 811-Confidential names were provided at exit.