Complaint Investigation Report

Interview with staff indicated staff use public restrooms and not resident rooms. The resident moved out on 01/07/2023. Responsible party came back to resident's room on 01/11/2023 and at that time witnessed evidence that someone had used the restroom. There is no evidence to prove who may have used the restroom once the resident was moved out. All staff have access to resident rooms in the facility in order to provide care and supervision thus would be authorized. Staff interviewed confirm knocking on resident rooms prior to entering. Staff interviewed were unable to recall the resident or circumstances regarding the allegations.

Based on interviews conducted and record review, the allegations are found to be UNSUBSTANTIATED, meaning that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted and a copy of this report was provided.