Complaint Investigation Report

LPA reviewed medication orders for R1. LPA observed orders for four different eye drops but was unable to review medication administration records. Due to the age of the complaint, facility was unable to access the resident's records in the electronic administration record. LPA attempted to interview staff employed during time of complaint but no staff were able to remember R1.

Based on interviews conducted and record review, the allegations are found to be UNSUBSTANTIATED, meaning that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted and a copy of this report was provided.