Facility Evaluation Report

On November 25, 2025, Licensing Program Analyst (LPA) Eboni Bentley conducted an unannounced case management visit to follow up on incident reports received by Orange County Regional Office on October 31, 2025 and November 6, 2025. LPA introduced self to Executive Director (ED) Mandy Taylor, explained the reason for the visit, and was granted entry into the facility.

During the visit, LPA toured the facility and obtained copies of Resident/Staff Roster, Staff Schedules, and the following records for R1 and R2: Emergency Contact Sheet, Physician’s Report, Admissions Agreement, Service Plans, and Resident Personal Property and Valuables. LPA conducted interviews with residents and staff.

The incident report submitted to the Department on October 31, 2025, stated that Resident #1 (R1) reported missing one hundred and seventeen dollars and R1's money clip on October 27, 2025. R1 reported last seeing the missing items on October 27, 2025. Facility staff reported incident to Fountain Valley Police Department, submitted a police report, and questioned staff who were scheduled to work on that date. Staff searched R1's apartment to attempt to locate the missing money and money clip and was unsuccessful. Facility reviewed camera footage and found internal investigation was inconclusive. LPA interviewed R1 who stated they are missing additional items and unhappy with the outcome of the investigation.