Complaint Investigation Report

CONTINUED... During LPA Quiroz's facility inspection conducted on 3/1/2023, LPA observed repairs being conducted by contracted elevator repair company. The facility retained two operational elevators during the time of repair in Building #1.

Therefore based on the preponderance of evidence through interviews and observations conducted by LPA Quiroz, the allegation that the "Facility elevator is not accessible to residents due to being in disrepair" is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. This agency has investigated this complaint.

No deficiencies cited during today's visit.

An exit interview was conducted with Administrator Charles Eusey and Health and Wellness Director Laura Sanchez and a copy of report was provided.