Senior Care Records.

Complaint Investigation Report

Carmel Village Retirement Community, Fountain Valley04/21/2025Licence 306005513

Census167
Date signed04/21/2025 02:41:06 PM
The inspector’s account

LPA reviewed records and it is noted that the medication was not taken from the resident's medication supply but it was the same dosage. LPA spoke to the resident's family member who stated she was contacted by the facility and that the resident was accidentally given someone else's medication. When family member inquired if resident was given the wrong dose, the response was that the medication given was the exact dose.

Based on LPA record review and interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. A deficiency is being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with Pam Munday , Regional Vice President of Operations, who did not wish to sign the reports, and a copy of this report was given to the facility along with a copy of the LIC 9099-D and Appeal Rights.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction