Facility Evaluation Report

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced Case Management visit and health and safety visit. LPA was greeted and granted entry by Staff #1 (S1) at 8:30am. LPA spoke with Administrator (AD) Rosendo "Carla" Ward via phone. AD was at another facility and was not able to come for the visit.

LPA toured the facility and observed the water/trash, electricity, internet/cable, and gas were operational. The refrigerator had the minimum of two-days perishables and pantry had seven-days of non-perishable food on hand. S1 showed LPA the current grocery order that will be delivered to the facility today. The facility was clean and there were no odors detected. The facility was at a comfortable temperature of 69 degrees.

LPA conducted a health and safety check on five of five residents in care. Two of five residents were having breakfast and one resident was awaiting a family member to go to an appointment. LPA observed a fourth resident in the bedroom on the Internet and a fifth resident was not feeling well in their bedroom. LPA interviewed four of five residents regarding their quality of care. Four of five residents shared they have great care from the two staff members present, the utilities have remained on and they have plenty of food choices.

LPA interviewed AD via phone and two of two staff members. AD stated the facility has current liability insurance and it was emailed to LPA during the time of the visit. AD and two of two staff members shared they were not paid for the last pay period of 2/04/26-2/18/26.

LPA toured the exterior of the property and exterior is maintained and there are no hazards or obstructions in pathways.