Complaint Investigation Report

LPA was unable to interview C1s responsible party.

LPA interviewed 4 of 5 current clients in care and 4 of 5 clients denied S1 being rough with them and denied seeing S1 being rough with C1. 4 of 5 clients informed LPA that facility staff has never hurt them physically.

LPA interviewed staff and 4 of 4 staff denied the allegation including S1. 4 of 4 staff informed LPA that C1 had aggressive behaviors. 3 of 4 staff have informed LPA that they have never hit clients in care or been rough with them.

Based on information gathered and interviews conducted, the Department is unable to ascertain if the above allegation occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, the allegation is deemed UNSUBSTANTIATED. An exit interview was conducted and a copy of this report was left at the facility.