Senior Care Records.

Complaint Investigation Report

Noumea Care Home III, Buena Park07/08/2025Licence 306005644

Census3
Date signed07/08/2025 08:22:58 AM
The inspector’s account

According to witness 1 (W1), C1 takes things out of context and has a history of playing the role of a victim when C1 gets upset. A review of C1’s Individual Program Plan (IPP) reveals when extremely upset, overly anxious, or when unable to control others and/or situations around them, C1 is known to be non-compliant and verbally aggressive.

Based on the information gathered during the investigation through interviews and observations, the Department is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, the allegation is deemed Unsubstantiated.

An exit interview was conducted, and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction