Complaint Investigation Report

LPA interviewed two of two staff regarding the procedure for cooking chicken and how staff determine the chicken is cooked. Dining Service Director/ Chef stated chicken is considered cooked when the food thermometer measures the temperature at 165 degrees for fifteen seconds. LPA toured the kitchen and observed line staff checking temperatures of food items being cooked.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation that the: Resident is getting sick due to staff not cooking food thoroughly is Unsubstantiated.

An exit interview was conducted with Cynthia Figueroa, Executive Director, and a copy of this report and LIC 811 was provided to the facility.