Complaint Investigation Report

however, many items were discovered to be inappropriate for client use. For example, clothing items that are too big in size for the client the items were allegedly purchased for. Woman’s clothing items that were purchased for a male client and even a fit bit exercise watch that was purchased for a client who is non ambulatory and nonverbal.

Furthermore, it was discovered many items purchased by FS1 that were allegedly for client use were shipped to FS1’s personal residence and other addresses being used by FS1. When it was time submit the receipts to the billing office for the monthly review of the credit card expense report. FS1 would wite-out the address the items were actually shipped to and send the billing office the edited copy.

Supporting documents were provided and were consistent with what was revealed during interviews. Receipts with addresses covered in wite-out were provided, as well as receipts that show items that could possible be inappropriate for the client they were purchased for.

Based on the evidence gathered during interviews and document review, the preponderance of evidence standard has been met, therefore, the allegation above is found to be SUBSTANTIATED. A violation is being cited per California Code of Regulations Title 22.

An exit interview was conducted, and a copy of this report and appeal rights were provided.