Complaint Investigation Report

306006059-10-9-2025-22-AS-APAO-DMBRNQ-20251010131044

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/01/2025 and conducted by Evaluator Claudia Gutierrez

COMPLAINT CONTROL NUMBER: 22-AS-20251001114341

Facility did not provide written assessments for clients upon admission

Facility did not complete client treatment plan within 72 hours of admission

An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) Claudia Gutierrez regarding the allegations mentioned above. LPA met with Program Manager and discussed the purpose of the inspection. Residential Supervisor (RS) Amber Wofford arrived at approximately 1:30 p.m.

It is alleged Client 1 (C1) was not provided a written assessment upon admission and that the facility did not complete C1’s treatment plan within 72 hours of admission. Upon record review of C1’s facility file, LPA observed C1’s assessment was not provided upon admission on September 11, 2025, and was C1’s initial treatment plan was not completed until September 15, 2025.

Based on C1’s record review, the preponderance of evidence standard has been met; therefore, the above allegations are found to be substantiated. Deficiencies are being cited per Title 22 Division 6 of the California Code of regulations. (See LIC9099-D). An exit interview interview was conducted and a copy of this report, and appeal rights were left at the facility.