Complaint Investigation Report

LPA reviewed four of four manager files. LPA reviewed licenses and certifications for four of four staff and observed Staff #2 (S2)'s business card states a different medical license than what is current from the licensing board. LPA conducted a board registry search and found the license stated on the business card could not be found. Staff #2 is certified with a different medical license but it is not the one advertised on the business card.

Based on LPA's record review, interview and Registry Board search, the preponderance of evidence standard has been met and a deficiency will be given. The allegation that: Facility staff is falsifying their medical license is Substantiated.

An exit interview was conducted with Executive Director (ED) Raymond Pellicer and a copy of this report, LIC 9099-D, LIC 811 and Appeal Rights were provided to the facility.