Senior Care Records.

Facility Evaluation Report

Hills of Hayward, the, Anaheim05/15/2026Licence 306006352

Capacity6
Census4
Date signed05/15/2026 10:35:20 AM
Name of licensing program analystRoseMarie Ruppert
Name of licensing program managerAlisa Ortiz
The inspector’s account

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced Case Management visit. LPA was greeted and granted entry by Staff #1 (S1) and spoke with Administrator (AD) Heddy "Girlie" Mae Oyson via phone. AD was unable to meet LPA and was in a meeting with Licensees (LEs).

The facility has four residents in care. One resident was being visited by family, one resident was reading in their room, a third resident was watching television in their bedroom and the fourth resident was asleep. LPA observed all bedrooms had the required furnishings and linens and there were no odors detected. LPA interviewed three of three residents regarding care being provided. Three of four residents were clean and dressed for the day. The fourth resident was being bathed during the visit. The hot water temperature tested at 113.9 degrees Fahrenheit.

During the visit, LPA toured the facility. The facility has a minimum of two days of perishable food items and seven days of non-perishables. Utilities have remained on and there is ample food supply for the residents.

LPA interviewed two of two staff who stated their next pay date will be on May 22, 2026 and that all pay and back pay owed are current. The facility was 74 degrees Fahrenheit and was clean. The facility has current liability insurance and the exterior is being maintained.

LPA shared with AD, via phone, that legal notices sent by certified mail from the Department must be posted in the facility and families notified within ten days. AD acknowledged this and will follow-up with Licensees.

Based on LPA's interviews and observations, the facility is in Compliance with Title 22 Regulations and no deficiencies will be cited on this date. An exit interview was conducted with Staff #1 (S1) for AD Oyson and copy of this report was provided to the facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction