Senior Care Records.

Facility Evaluation Report

Hills of Hayward, the, Anaheim05/06/2026Licence 306006352

Capacity6
Census4
Date signed05/06/2026 11:39:31 AM
Name of licensing program analystRoseMarie Ruppert
Name of licensing program managerAlisa Ortiz
The inspector’s account

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced Case Management visit. LPA was greeted and granted entry by Staff #1 (S1) at 10:10am. Administrator (AD) was informed of LPA's presence. Currently there are four residents in care and all four are on hospice. The facility has an approved hospice waiver for five.

LPA toured the facility and interviewed two of four residents. A third resident was being visited by a family member and the ombudsman and the fourth resident was asleep. All residents were clean, dressed and comfortable. The facility was clean and odorless. Two of two staff were preparing lunch and feeding residents during the visit. The facility freezer and pantry have seven days of non-perishable food items and the refrigerator has two days of perishable items. Fruit was observed on the counter and two of two residents were happy with meals. All utilities and appliances were operational. The facility was 77 degrees Fahrenheit. LPA tested the hot water temperature in the one resident bathroom. The hot water temperature was 109.3 degrees Fahrenheit.

Two of two staff interviewed confirmed they were paid and that Friday, May 8th is the last Friday they will be paid. Staff will then be paid bi-monthly on the 7th and 22nd of each month. Two of two staff stated they have no back payments owed and all payments are current. The facility has liability insurance and a financial plan was submitted to the Department on May 9, 2026.

Based on the observations made during today’s visit, the facility appears to be in compliance with Title 22 Division 6 of the California Code of Regulations, no deficiencies cited on this date. An exit interview was conducted with Staff #2 for Administrator (AD) Heddy "Girlie" Mae Oyson and a copy of the report was provided to the facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction