Senior Care Records.

Facility Evaluation Report

Hills of Hayward, the, Anaheim04/21/2026Licence 306006352

Capacity6
Census4
Date signed04/21/2026 11:34:27 AM
Name of licensing program analystRoseMarie Ruppert
Name of licensing program managerAlisa Ortiz
The inspector’s account

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced Case Management Visit to conduct a health and safety visit of residents in care. LPA was greeted and granted entry by Staff #1 at 10:15am and spoke to Administrator (AD) via phone regarding the purpose of the visit.

There are currently four residents in care. The refrigerator had more than two days of perishable items and freezer and pantry had seven days of non-perishable items. Utilities are in working order and all appliances are operational. The facility was 70 degrees Fahrenheit. The hot water temperature in the resident bathroom was 109.2 degrees Fahrenheit.

LPA conducted a health and safety check on the four residents in care. LPA interviewed two of four residents who were awake. Two of the four residents were asleep in their bedrooms but were clean and dressed with no odors detected.

LPA interviewed three of three staff members. Three of three staff members confirmed they have received full payment of back wages owed; as well as current wages. Staff are now paid weekly. Thus, the Plan of Correction for a deficiency cited on 2/21/2026 has been cleared on this date. LPA received the Certificate of Liability Insurance for the facility and the Plan of Correction was cleared on April 13, 2026.

Based on the observations made during today’s visit, the facility appears to be in compliance with Title 22 Division 6 of the California Code of Regulations, no deficiencies cited on this date. An exit interview was conducted with Staff #2 for Administrator (AD) Heddy "Girlie" Mae Oyson and a copy of the report was given at the time of the visit.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction