Senior Care Records.

Complaint Investigation Report

Hills of Hayward, the, Anaheim01/28/2026Licence 306006352

Census5
Date signed01/28/2026 11:58:01 AM
The inspector’s account

306006352-1-28-2026-22-AS-AORZ-DRKNST-20260223094333

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

ORANGE COUNTY RO , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/26/2026 and conducted by Evaluator RoseMarie Ruppert

COMPLAINT CONTROL NUMBER: 22-AS-20260126153807

Staff did not complete a health screening

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to conduct a complaint investigation. LPA was greeted and granted entry by staff at 8am. LPA spoke with Administrator, Eli Cuyson, via phone and explained the purpose of the visit.

LPA reviewed and obtained copies of four of four staff records. Four of four staff had the following: Personnel Record (LIC 501), Health Screening Report with Tuberculosis readings (LIC 503), Criminal Record Statement (LIC 508), current First Aid and Cardiopulmonary Resuscitation (CPR) training and are fingerprint cleared through the Department.

Based on LPA record review, observations and interviews, the allegation is false, could not have happened, and/or is without a reasonable basis. Thus the allegation that Staff did not complete a health screening is Unfounded. An exit interview was conducted, via phone, with Administrator Eli Cuyson. A copy of this report was provided to the facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction