Complaint Investigation Report

Additionally, the reappraisals for the RH-qualified residents were not updated to reflect the required level of care and supervision. LPA Haddadin interviewed six staff members. All staff interviewed stated that the RH-qualified residents were not receiving the full number of approved one-on-one supervision hours. LPA Haddadin also attempted to interview the RH-qualified residents; however, due to cognitive and mental disabilities, LPA was unable to obtain reliable statements from the residents. Based on observations, record review, and interviews, the preponderance of evidence standard has been met. Therefore, the allegation, “Staff is not providing mandated one-on-one supervision to residents on the Resident Habilitative Program,” is substantiated. The facility is being cited pursuant to California Code of Regulations, Title 22, Division 6, Chapter 8. An exit interview was conducted, and a copy of this report, including Appeal Rights and Confidential Names, was provided.