Facility Evaluation Report

Licensing Program Analyst (LPA) Claudia Gutierrez conducted an unannounced Case Management inspection in conjunction with investigation into complaint number 22-AS-20240313171654 . LPA met with Administrator (AD) Noel Villegas and explained the purpose of the inspection.

During the course of the investigation, deficiencies were observed. During their interview, AD reported having little knowledge of what was going on in their six facilities and admitted to leaving care staff in charge of the facilities while they work from home. AD was unable to provide daily logs of the clients and care staff are not documenting change of conditions with the clients or initiating contact with their physicians.

Based on staff interviews, deficiencies are being cited per Title 22 Division 6 of the California code of regulations. An exit interview was conducted and a copy of this report and appeal rights was left at the facility.