Complaint Investigation Report

S1 then let’s go of C1 and plugs C1’s nose with their hand. It is not clear if S1 is holding C1’s right hand or not. S1 smacks C1’s left hand, then forcibly grabs C1’s right hand and makes C1 smack themselves in the face three times. S1 drops C1’s hand and walks away.

C1 is sitting in a chair. C1 looks to the left and can be heard screaming while raising their arms in a flailing motion. C1 stands up from the chair, S1 walks over to C1 and grabs them with two hands on the right arm. C1 continues to scream and tries to pry S1’s hands off their arm while falling onto the chair. C1 attempts to push S1 off and block with their arms as S1 punches C1 three times, smacks their face with alternating hands three times, and plugs C1’s nose for a couple of seconds. S1 then proceeds to walk away.

C1 is observed to be forcibly pressed with their back against the wall with S1 at their right side and S2 in front of them. S2 is observed to be forcing C1 against the wall with their right forearm pressed against C1’s throat and left arm pushed against C1’s body. S1 starts by punching C1 in the stomach and walks away. S2 continues to restrain C1 against the wall while appearing to knee C1 with their right leg. S2 then proceeds to remove their arms and smack C1 in the face with alternating hands. C1 makes a screaming noise and proceeds to walk to the living room and sit down. S2 is observed to follow C1 and while C1 is sitting, S2 stands over them and smacks C1 again with alternating arms.

During their interview, Administrator (AD) Noel Villegas stated that they were not aware of the physical abuse of C1 until being shown the video by S3. AD stated they not sure how S3 received the video and assumed it was from S5 but was unsure how or who actually recorded the videos. Per AD, they believe S5 may have taken the video because upon questioning some of the staff, they were informed that they suspected S5 took the video of S1 and S2 assaulting C1. AD stated that S1 and S2 are former employees and retired over a year ago and they have not been in contact with them since. AD denied having any knowledge of the physical abuse of C1 prior to being shown the video on March 13, 2024. Per AD, S2 was care staff and S1 provided supplies and groceries to each of the facilities.

S1 and S2 could not be interviewed as their whereabouts remain unknown. (Cont. LIC9099-C)