Complaint Investigation Report

S1 denied this and stated that there was already food for this particular resident, but this resident wanted a different type of food and the facility does not have the kitchen appliance necessary to make the requested food item. LPA conducted health and safety checks on 5 residents and observed no health and safety issues. LPA interviewed 5 residents who denied that they are ever left at the facility with no staff present. However, LPA reviewed S1’s timesheet for the day of the incident which states that it was a day off for S1, that S1 was not claiming time worked for that day, and that S1 will not be paid for covering the one and half hour gap. While S1 may have been present, S1 was not on duty and was not paid for their time and the allegation is substantiated.

During the course of the investigation, the Department obtained sufficient evidence to substantiate the allegation mentioned above. The preponderance of evidence standard has been met; therefore, the above allegation is Substantiated. See LIC9099D for cited deficiencies per Title 22 Division 6 of the California Code of Regulations. Immediate civil penalties in the amount of $500 are being assessed. Civil penalties of $100 per day, per violation will accrue until the deficiencies are corrected. See LIC421IM. An exit interview was conducted and a copy of this report and appeal rights was discussed with and provided to facility representative.