Complaint Investigation Report

Though there is a presence of cockroaches the facility has a contract with a pest control company that visits the facility a minimum of 1 time every 10 days and also as needed. In the pest control visits the company outlines services provided on that given day and also if they noted any pest activity. Per the invoice provided on 11/20/2023 no rodent or insect activity was noted during the inspection and/or service.

Therefore based on the preponderance of evidence through records reviewed and observations the allegation licensee does not ensure facility is free from roaches is determined to be SUBSTANTIATED, meaning the complaint allegation is valid and that a violation has occurred.

The following is being cited per California Code of Regulations Title 22 Division 6 Chapter 8.

An exit interview was conducted and a copy of this report and appeal rights was provided to the facility representative.