Complaint Investigation Report

Regarding the allegation that Facility did not ensure client was assisted with self administration of prescription medication , the following has been concluded: Client C1 was hospitalized on February 16, 2024 to address a persistent cough with inability to expel phlegm which also impacted the client's ability to swallow medications upon self-administration. The client was diagnosed with pneumonia along excessive sodium levels/hypernatremia at the hospital which facility staff believes may have been a side-effect of the lithium carbonate prescribed. Facility staff interviews and observation conducted at the facility confirmed that the medication was being dispensed as prescribed. Additional witness interviews conducted denied any suspicion of neglect on the part of facility staff.

As a result, the allegation is found to be Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred.

An exit interview was conducted and a copy of this report was provided to a facility representative.