Complaint Investigation Report

Report documenting R3's bruising. Regarding the allegation: Facility staff failed to provide First Aid to resident injury, the staff interviewed confirmed they did not provide any First Aid treatment to R3 when R3 was observed with bruising on their face. The facility records reviewed did not document that any First Aid treatment was provided to R3.

Based on the observations made, interviews which were conducted, and the records reviewed, the preponderance of evidence standard has been met, therefore the allegation of Facility staff failed to provide First Aid to resident injury is deemed SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Chapter 1 is being cited on the attached LIC 9099 D.

An exit interview was conducted with Melinda Flores and a copy of this report along with the appeal rights, LIC 9098 and LIC 811 were provided at the time of this visit.