Complaint Investigation Report

Based on the review of the surveillance footage via the Ring app, LPA observed S1 lying down to sleep on the living room couch on May 7, 2026 at 1:55am and at 10:31pm on May 6, 2026.

Therefore, based on LPA's observations, interviews which were conducted, and the records that were reviewed, the preponderance of evidence standard has been met, therefore the following allegation: Staff is sleeping on the couch in the living room are deemed substantiated.

An exit interview was conducted with Licensee Eduardo Capistrano, and a copy of this report was provided via email at the end of the visit.