Complaint Investigation Report

Staff did not provide adequate supervision resulting in resident wandering away from facility.

Interviews conducted and LIC624 incident report submitted indicated that Resident R1 wandered out of the facility on 10/29/2025 and was found down the street by a staff member coming to work. R1 resides in the memory care unit at the facility. Therefore, the allegation that staff did not provide adequate supervision resulting in resident wandering away from facility is substantiated.

Based on the information obtained for the allegations above, the allegation is SUBSTANTIATED- A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

Exit interview conducted with Executive Director and a copy of the report and appeal rights was provided.