Complaint Investigation Report

286802019-2-17-2022-21-AS-KMOA-CEZUG9-20220602153356

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/15/2022 and conducted by Evaluator Erik Gonzalez Campos

COMPLAINT CONTROL NUMBER: 21-AS-20220215144846

Licensing Program Analyst (LPA) Erik Gonzalez Campos arrived unannounced on 02/17/2022 to initiate complaint investigation regarding the allegation above. LPA met with Norbert Sacro, Administrator.

There is an allegation of an unlawful eviction of resident. Administrator indicated R1 was transported to the hospital on 02/06/2022 for refusing to eat or drink. At the hospital R1 tested positive for COVID. Administrator stated that his last contact with the hospital regarding R1 was on either 02/08/2022 or 02/09/2022. Reporting Party indicated that they had not been able to reach facility to discuss R1's return. LPA followed up with the hospital who informed LPA that R1 was cleared to return to the facility. Administrator indicated that he was hesitant to readmit R1 because of his condition. During the inspection, the administrator called the hospital and had a conversation with hospital staff regarding R1. Hospital and administrator made arrangements to have R1 return to the facility on 02/17/2022. Although the allegation may be valid, there is not a preponderance of evidence to prove the alleged violation did, or did not, occur. Therefore, the allegation is UNSUBSTANTIATED.