Complaint Investigation Report
286804120-12-30-2024-21-AS-BMOS-DCNQNR-20250106111933
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/15/2024 and conducted by Evaluator Christopher Arnhold
COMPLAINT CONTROL NUMBER: 21-AS-20241215224841
Staff allows inappropriate sleeping arrangement
Staff do not ensure the facility grounds are properly secured
At approximately 11:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegations. LPA met with House Manager Rowena Radana and Ed David. LPA observed a storage room in the staff area that contained a bed, along with many other items being stored in the room. Interviews conducted with facility staff revealed the room is not used for sleeping and is only storage. The other areas in the facility were already being used for storage and this was the only location to store an extra bed and keep it safe from the weather. LPA toured the facility grounds and did not observe any concerns with how the facility was secured. There were no paddle locks on gates and doors did not have any unreasonable locking devices installed.
Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction