Complaint Investigation Report

Based on interviews conducted, LPA was not able to verify whether resident call bell was within reach. Facility procedures are to place bell next to bed within reach.

LPA observed facility to be at a comfortable temperature at each visit. LPA toured the building and observed residents had the required accommodations. LPA did not observe anything in the facility that would make for an uncomfortable environment.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.