Senior Care Records.

Complaint Investigation Report

Aging in the Bay 3, American Canyon07/20/2023Licence 286804070

Census6
Date signed07/20/2023 10:46:00 AM
The inspector’s account

During visit conducted on 07/20/2023, LPA observed R1 to still be residing at the facility. Interview conducted with Facility Administrator stated that R1 was taken to the hospital due to needing a medication refilled. There was a miscommunication with the Hospital Staff and the Facility Administrator regarding R1. Facility Administrator stated they agreed to have R1 temporarily move into the facility at the request of a Kaiser Social Worker. Facility Administrator stated that they have been working with multiple entities to find a facility more suitable for R1 due to their care needs. Facility Administrator informed LPA that they were not abandoning R1 and picked up R1 from the hospital. Facility Administrator stated that R1 will continue to live at the facility while the Administrator continues working with other entities regarding placement and R1’s Conservatorship.

Based on interviews conducted, records reviewed, and observations made, the allegation of Illegal Eviction is Unsubstantiated.

A finding that a complaint allegation is Unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Exit interview conducted. Copy of report and LIC811 (Confidential Names) discussed and provided to Staff Member. Signature on form confirms receipt of documents.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction