Complaint Investigation Report

The physician stated that due to the resident’s diagnosis, the resident was unable to reliably confirm their medications, and clarification was later obtained from the resident’s daughter the following day. The physician reported that he contacted the facility to notify staff of the discrepancies and to provide education regarding the importance of bringing the Medication Administration Record (MAR), as it more accurately reflects current medication administration. The physician stated that although the medication list was inaccurate, he did not observe any harm to the resident and was unsure whether the resident had actually been administered any incorrect medications. Based on information obtained, there is insufficient evidence to support that facility staff mismanaged the resident’s medications. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted with facility Administrator Maria Perez, and copy of report provided