Complaint Investigation Report
275294305-8-15-2025-24-AS-SMOA-DLKL7W-20250916083100
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/05/2025 and conducted by Evaluator Sarah Hurt
COMPLAINT CONTROL NUMBER: 24-AS-20250805080503
Staff refused to accept the resident back to the facility
On 08/12/2025, Licensing Program Analyst (LPA) Sarah Hurt arrived to the facility unannounced to deliver findings on the above allegation. LPA met with Licensee Paul Lumbi via telephone and stated the purpose of the visit.
Regarding the allegation Staff refused to accept the resident back to the facility. Resident 1 is not and has never been a resident of this facility. Based on the information received, we have found that the complaint is Unfounded, meaning that the allegation is false, could not have happened, and/or is without reasonable basis, therefore, we have dismissed the complaint. Exit interview conducted over the phone with Licensee Paul Lumbi. A copy of this report was provided at the time of visit. No deficiencies cited.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction