Complaint Investigation Report

Regarding the allegation Staff made inappropriate comments to residents. LPA Hurt interviewed Licensee who stated they have never made any inappropriate comments to facility residents. LPA Hurt interviewed three facility residents who all stated the Licensee is nice and have never seen them make any inappropriate comments to residents. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Regarding the allegation Staff made resident feel uncomfortable. LPA Hurt interviewed Licensee who stated they have never done anything to make facility residents feel uncomfortable. LPA Hurt interviewed three facility residents who all stated the Licensee does not make any residents feel uncomfortable and have never seen them do anything to make any facility residents uncomfortable. Although the allegation may have happened or do is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies cited today Per Title 22 Regulations.

Exit interview conducted with facility Licensee, Honesto Fernandez and copy of report provided