Complaint Investigation Report

Regarding the allegation facility is without heat. The facilities broiler igniter is not working properly, and the facility has been intermittently without heating, and hot water since 05/25/24. The boiler igniter is having to be tested and re lit hourly, and when it is not re lit timely the facilities south wing hot water, and heat does not work. The facilities boiler is not currently working at time of visit, and the water temperature measures at 95, and heating in south wing is not working. Based on LPA interviews conducted, observation, and records reviewed which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED

The following Deficiencies are being cited Per Title 22 Regulations.

Exit interview conducted with Executive Director, Jessica Sanchez, and a copy of this report provided.