Complaint Investigation Report

277209241-6-1-2026-24-AS-SDOE-DVTVJV-20260709162922

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/21/2026 and conducted by Evaluator Vadim Gorban

COMPLAINT CONTROL NUMBER: 24-AS-20260521085826

Staff does not ensure residents' accommodations are being met.

On 05/27/2026 Licensing Program Analyst (LPA) Gorban unannounced visited the facility to commence complaint investigation and deliver findings. LPA introduced self and met with administrator Jessica Sanchez and was allowed entry.

During this complaint investigation LPA toured the facility conducting health and safety checks, reviewed facility records, and interviewed administrator.

Allegation: Staff does not ensure residents' accommodations are being met. Base on observation during facility visit exit doors observed operational. Records review revealed the facility has disaster plan in place. Although the alleged violation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation occur, therefore the allegation is Unsubstantiated.

Exit interview conducted, report signed and copy of this report provided to health services director for facility records.