Complaint Investigation Report

277209241-9-17-2025-24-AS-SMOA-DLTMSR-20250924095223

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/26/2025 and conducted by Evaluator Vadim Gorban

COMPLAINT CONTROL NUMBER: 24-AS-20250826101508

Residents are exposed to harmful chemicals.

On 09/16/2025, Licensing Program Analyst (LPA) V. Gorban arrived unannounced to deliver findings on a complaint investigation. LPA explained the purpose of the visit to administrator Jessica Sanchez and was allowed entry.

During the course of the investigation, LPA conducted a facility tour, conducted interviews, and reviewed records.

The Department has investigated the allegation: Residents are exposed to harmful chemicals. Based on interviews and record reviews, once facility administrator was notified on August 25th, of smell in residents’ room, painting was terminated. During the facility tour, on August 26th, LPA did not observe the harmful smell or smell of the paint. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore above allegation is UNSUBSTANTIATED.

Exit interview conducted. Report signed on-site. A copy of this report provided to the facility representative.